Ritz-Carlton apologizes for CIAA service charge

The Ritz-Carlton in uptown Charlotte issued an apology Friday to everyone regarding the 15 percent service charge the hotel billed during the CIAA basketball tournament Feb. 24-28.

“We would like to apologize to any guests we may have offended by the addition of a service charge we implemented at a recent event in our lobby lounge,” the apology said.

What do you think about this charge?

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